Dilly and Pink Terms and Conditions

Ordering Information

Dilly and Pink is a wholesale company. Minimum order value is £50 with a carriage charge of £6.50.

A carriage paid order is £100 net of VAT.

First order is pro-forma then 30 days credit, terms and conditions apply.

Product Details

Every effort is made to give an accurate description of the items for sale.  Due to the hand made nature of many of the items, and to the nature of digital photography and the difference in monitors, there may be a slight difference in colours.

Some of our Jewellery uses handmade ceramic elements and these can very in size and colour also.

Returns Policy

Faulty Goods - In the unfortunate event that goods are faulty, please inform us as soon as possible and we will make arrangements to have them returned.  Depending upon the fault we will either repair, replace where possible or refund - as you prefer.  In the case that the goods are proven to be faulty, we will refund return postage.


Payment is either BACS transfer, credit card or cheque. Details will be sent with the Invoice.

Privacy & Cookies

Dilly and Pink does not store or share our customers' personal details.  We simply collect name, address and e mail for the purpose of postage and in case we need to contact them regarding their order.  

Dilly and Pink's website sets targeting cookies through third party websites.  These cookies are used to deliver adverts more relevant to you and your interests.  They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.  They are usually placed by advertising networks with the website operator's permission.  They remember you have visited a website and this information is shared with other organisations such as advertisers.  Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Credit Terms

UK : A 30 day invoice is sent with each order, allowing a 30 day credit period from the invoice date.  An interest charge of 2% of the outstanding invoice value per month, or part thereof, from the date of the invoice will be levied on any accounts remaining unpaid beyond the due date.  Dilly and Pink reserves the right to cancel a customer's order if the said customer's account is not clear.

Data Policy

 We never sell, or give your information to anyone and/or business and party outside of Gifted t/a Dilly & Pink. We receive, collect and store any information you enter on our website or provide us in any other way. Information that we store is name, address, login, e-mail address and password. We will never, and have never provided your information to any outside party, business or persons. Our website is hosted by create.com. Create.com provides us with the online platform that allows us to show our products and services to you. Your data may be stored through Create.com data storage. They store your data on secure servers behind a firewall. If you don’t want to be signed up to the newsletters, please contact us at [email protected] and all of your details will be removed from our system.